Accents for Living wants you to be 100% happy with the items you purchase from us. If for some reason you aren’t satisfied with your item, we will try to be as helpful as possible! Please note, we do have certain limitations on returns for cost, space and sustainability reasons.
All made to order art and custom, non stocked furniture, bedding and accessories are final sale and cannot be cancelled after 24hrs of purchase. Hardwire Lighting is not eligible for returns or exchanges. Other than in the event of a severe product defect, freight shipped items including sofas, beds, dining tables, bookcases and any furniture over 50lbs are final sale. We do not accept returns due to size. Please measure accordingly before ordering.
If your piece is eligible for returns, the return shipping is your responsibility. We do not offer return shipping labels. Products must be received in their original, unused condition and packaging.
Return credits on eligable items are issued within 24 hours once the item is received and inspected. Please allow 5-7 business days for the refund to post back to your account.
Incorrect, Damaged, or Missing Items:
If your order is incorrect, damaged, or missing items, please contact Customer Service at firstname.lastname@example.org and we will arrange a return and replacement at our expense. Products must be received in their original, unused condition and packaging.
If your order shows signs of damage, please contact our Customer Service team immediately for resolution at email@example.com.